The trouble with voluntary redundancy programmes is that your brightest talents apply to go. Lucy is in that category. I have been impressed by the calibre of her work for the Sunday Foreign Desk and have had good reports of it from colleagues.
During a recent crisis, when two of our correspondents were arrested in Zimbabwe, I worked closely with Lucy. The episode gave me the chance to observe at first hand her calm, efficient and thoroughly professional ability to handle a difficult situation requiring much out-of-hours attention.
Over the two weeks in which our correspondents were on trial and imprisoned in Zimbabwe, she handled calls to and from newspaper executives, lawyers, and relatives with consummate ability, arranging and rearranging hotels and flight for a group of distressed relatives with great calm. At no point did any of these difficulties appear to present any problem. Lucy constantly seemed ahead of the game...This ability to handle high pressure is of great value in a fast-moving environment. That Lucy can do it with such good grace and in apparently effortless manner is testimony to her professionalism."
Editorial Director, Telegraph Group Limited
"Lucy has been employed by Macdonald & Company Property Limited from 4th July 2005 until 15th February 2009 in the position of Executive Assistant to the Chairman, Managing Director and UK Operations Director.
During her time with the company, Lucy has always shown the highest degree of professionalism in her work; she is extremely enthusiastic and has always approached her work with confidence and maturity. Lucy has always been willing to take on new tasks, is extremely flexible and adaptable in her outlook and her work is always punctual and of an excellent quality. She often exceeds her contracted hours of work and gives the task in hand total dedication. Lucy has shown great commitment and loyalty to the company over the past 3.5 years and it is with great sadness that we have to make her position redundant......"
Managing Director, Macdonald & Company Property Limited
"Lucy worked for me while I was South East Regional MD at Towergate Insurance from September 2009 to January 2013 (when she went on maternity leave) and provided invaluable assistance not only within the working environment, but also willing to help out with personal matters, often dealing with private travel arrangements and family functions - definitely someone who would go that extra mile.
She was extremely efficient in providing comprehensive support for myself and the Management Team, taking and distributing minutes of all meetings, organising all company events, training and presentations, and generally proving herself loyal, dedicated and discreet in everything asked of her.
She is self-motivated and able to prioritise work; is a first class administrator, well versed in providing an array of secretarial support and proficient in all Microsoft packages and all things technical.
I have absolutely no hesitation in recommending Lucy and know that she will give her best to whatever she undertakes to do."
South East Regional MD, Towergate Insurance