The trouble with voluntary redundancy programmes is that your brightest talents apply to go. Lucy is in that category. I have been impressed by the calibre of her work for the Sunday Foreign Desk and have had good reports of it from colleagues.
During a recent crisis, when two of our correspondents were arrested in Zimbabwe, I worked closely with Lucy. The episode gave me the chance to observe at first hand her calm, efficient and thoroughly professional ability to handle a difficult situation requiring much out-of-hours attention.
Over the two weeks in which our correspondents were on trial and imprisoned in Zimbabwe, she handled calls to and from newspaper executives, lawyers, and relatives with consummate ability, arranging and rearranging hotels and flight for a group of distressed relatives with great calm. At no point did any of these difficulties appear to present any problem. Lucy constantly seemed ahead of the game...This ability to handle high pressure is of great value in a fast-moving environment. That Lucy can do it with such good grace and in apparently effortless manner is testimony to her professionalism."
Editorial Director, Telegraph Group Limited
"Lucy has been employed by Macdonald & Company Property Limited from 4th July 2005 until 15th February 2009 in the position of Executive Assistant to the Chairman, Managing Director and UK Operations Director.
Lucy has always shown the highest degree of professionalism in her work; she is extremely enthusiastic and has always approached her work with confidence and maturity. Lucy has always been willing to take on new tasks, is extremely flexible and adaptable in her outlook and her work is always punctual and of an excellent quality. She often exceeds her contracted hours of work and gives the task in hand total dedication."
Managing Director, Macdonald & Company Property Limited
"Lucy worked for me while I was South East Regional MD at Towergate Insurance from September 2009 to January 2013 (when she went on maternity leave) and provided invaluable assistance not only within the working environment, but also willing to help out with personal matters, often dealing with private travel arrangements and family functions - definitely someone who would go that extra mile.
She was extremely efficient in providing comprehensive support for myself and the Management Team, taking and distributing minutes of all meetings, organising all company events, training and presentations, and generally proving herself loyal, dedicated and discreet in everything asked of her.
She is self-motivated and able to prioritise work; is a first class administrator, well versed in providing an array of secretarial support and proficient in all Microsoft packages and all things technical.
I have absolutely no hesitation in recommending Lucy and know that she will give her best to whatever she undertakes to do."
South East Regional MD, Towergate Insurance
"I can highly recommend Lucy's work. She worked with me on a number of projects and I really appreciated her proactive approach. She was punctual, efficient and it was easy to hand over work to her as I knew it was in capable hands. Plus she is lovely too. Thank you!"
Owner, Insightful Minds
"As soon as Lucy started working for Aluna Moon Publishing, we were truly impressed with both Lucy herself and her work. She is dedicated, efficient, passionate about her work and puts 100% into every task. Lucy took the time to learn about our company and our products before she started working for us, which showed a great amount of commitment and initiative.
Lucy is extremely professional and goes above and beyond what is expected of her and she delivers her work with confidence and enthusiasm. She presents herself in a smart, professional manner and we are more than happy for Lucy to represent our company. She is a wonderful asset and we cannot recommend Lucy and her services enough. We feel lucky to have found her."
Nicola Haslett & Samantha Redgrave-Hogg
Founders, Aluna Moon Publishing
"I needed a VA in a to help finalise my book and Lucy came highly recommended to me. She got my book tidied up, edited, proof-read, pictures laid out nicely and printed by professional printers, and she gave me great peace of mind. To someone who has never used a VA before, I would say, definitely give it a go and you won't have any more worries. Thank you, Lucy, you have been wonderful, so very helpful to me."
Shirley Felton, Isle of Sheppey
"I've only been working with Lucy for a short period and although she is working virtually she has already grasped the way we do things and completed tasks successfully, leading to new prospects for our company. I'm delighted and look forward to a longterm relationship. Highly recommended, feel free to contact me for more details".
PURE B2B - Kent Business Mastermind
"Lucy is an excellent and professional individual providing a much needed service in these busy times for the sole-entrepreneur . Lucy has carried out a number of projects for me the results of which I have been very pleased with. I have no hesitation in recommending her."
Speaker, Public Speaking Coach, mentor and trainer
"Lucy has been an immense help to me while I was launching a new project for my business. She helped me to focus by preparing a list with me of what needed doing, coordinated all my ideas into beautifully presented marketing material, sourced images, wrote cards for a mailing, prepared a powerpoint presentation and assisted me with a talk I was making at an event for a group of local businesswomen. Her professionalism and organisational skills are second to none. Lucy has a wide range of skills and I can certainly recommend her to anyone who needs any form of pro-active and forward-thinking support for their business."
House of Colour, Sevenoaks
"Lucy has recently completed the redesign of the Trottiscliffe Tennis Club’s website at www.trottiscliffetennis.org.uk
The committee are delighted with the new design and the clarity of access to club information, court bookings, squad rotas and Kent league fixtures, all of which is now easily available on both PC’s, tablets, and smartphones.
The new design is fresh, clean, and modern, and makes great use of tennis themed photographs to give the pages a dynamic and attractive ‘look and feel’.
Lucy worked tirelessly in developing the site and responding to a demanding client! I would not hesitate to recommend Lucy’s services to other tennis clubs and small businesses with similar needs."